Home  |  Membership  Services Staff  |  Resources  |  Publications 
Main Navigation - Connecticut Retail Merchants Association (CRMA)
Home

Friday Facts

Membership
Services
Energy Program5nw04c.gif
Staff
Workforce Development
Events
Resources
Publications
Privacy Policy

Sponsors

 

 

                                    

Sales & Service

Learning Center

at Westfield Connecticut Post

 The Sales & Service Learning Center at Westfield Connecticut Post is the first National Retail Federation Foundation (NRFF) affiliated Skills Center in Connecticut.  The Center focuses on meeting the needs of retail and related industries and providing long-term career opportunities for job seekers.  Since the first Retail Skills Center opened in June 1997 at the Mall & Court at King of Prussia near Philadelphia, PA more than 25,000 people have been served and over 5,500 potential retail employees have found jobs through the NRFF Skills Center network.

 Skills Centers are recruitment, training and placement facilities.  Along with customer service and industry-specific training, centers offer computer and classroom instruction including English as a Second Language and career counseling. The Centers also offer the industry endorsed National Professional Certification in Customer Service and the new National Professional Certifications in Sales and Retail Management, credentials that recognizes excellence in customer service, sales and retail management skills. 

For more information, please contact:

Tim Phelan
President
tim@crmaonline.com     
Phone: 860-527-1044

                                        Visit us on the web www.ctsslc.com                            

The Connecticut Retail Merchants Association’s Charitable and Educational Foundation  is the charitable and educational arm of the Connecticut Retail Merchants Association, created in March of 2003.  The Foundation promotes professional development and excellence in retail and related sales, customer service and management.  The CRMA Foundation is non-profit as designated under section 501 (c) 3 of the Internal Revenue Code. 

 

Previous Page  |  Top of Page 
 

Copyright © 2012 Connecticut Retail Merchants Association, Inc.
CRMA, Inc. • 60 Forest Street • Hartford, CT 06105
Phone: (860) 527-1044 • Email: crma@crmaonline.com