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Friday Facts - Archives - Month of Nov 2007

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November 30, 2007

CRMA Endorses Energy Supplier
Annual Luncheon Has Largest Turnout Ever!
Member Services Update
Retail News & Notes

• Over the course of the year we have talked a lot about the desire on the part of CRMA to find the right energy supplier to endorse.

• We are very happy today to announce that we have found that supplier.

• Beginning in early 2008, CRMA Members will have the choice of where to purchase their energy due to an arrangement we have worked out with our energy provider, Integrys Energy.

• Thru the exclusive arrangement we have made with Integrys, Members will be able to take advantage of the group purchasing power of the Association.

• We will be sending you information shortly outlining the details of the plan, which will include fixed pricing updated on a weekly basis.

• In addition, CRMA has reviewed and approved the agreements that Members and Integrys will enter into so that your best interests are protected.

• We are very excited to add this new service to our menu of products that we offer Members.

• If you are interested in learning more about this program, you can contact our office immediately at 860-527-1044 or by emailing Cathy in our office at cathy@crmaonline.com

• You can also learn more about Integrys by visiting their website www.integrysenergy.com.

CRMA Annual Luncheon has Largest Turnout Ever!

• Our Annual Luncheon is done for the year and we are very proud of this year’s event.

• Over 125 people gathered in the Autorino Great Hall of the Bushnell Theatre to honor this year’s award winners.

• We thank all of you who attended and especially thank our sponsors for their help in putting this year’s event together.

• Finally, we congratulate once again this year’s award winners and already are looking forward to the 2008 awards luncheon.

• Also, we want to thank those Members that came early and attended our Legislative Panel Discussion.

• Thanks to the positive result we received with that portion of the day, we will look to include it in next year’s event as well.

• Again, we thank all of our members and friends who attended and hope to see everybody next year!

Member Service Update

• With the Holiday Season off and running, we understand it may be difficult for Members to carve out some time to consider some of our money saving programs.

• However, please keep us in mind if during this busy season you have any questions or concerns that you think we can help with.

• Specifically, if you have any problems with your credit card processor, Cathy in our office is here to help.

• Cathy is very knowledgeable in the inner workings of the bank card business and would be happy to assist any Member, regardless if they process with us or not.

• And, we are still working towards our goal of a retailers-only self insured workers compensation group. It is never too late to call if you are interested in gaining more information about that program.

• Finally, as the season heats up and you consider adding new employees CRMA has a program with Castle Branch for employee background checks.

• CRMA members will receive 15% off background check services when you mention the CRMA Foundation in your correspondence with them.

• For more information on Castle Branch please go to www.castlebranch.com.

• To get started, please contact Charlie Kessler at 1-888-723-4263 ext 7118. Don’t forget to mention the CRMA Foundation to receive the 15% discount on your services.

Retail News & Notes

Bath & Body Works trims outside brand offerings Bath & Body Works has cut its vendor list by 50% as it reverses an earlier strategy to create large stores and add more outside brands to its offerings. "We still feel very strongly about third-party brands and continue to carry them. We continue to look for not only new items within the brands we carry, but also additional brands," CEO Diane Neal said. "I personally think we over-assorted ourselves, and we are really just right-sizing." Women's Wear Daily (subscription required) (11/30)


Best Buy boosts products, customer service during holiday season Fifty-eight percent of Americans will buy consumer electronics over the 2007 holiday season, a Best Buy holiday survey reveals, and the electronics retailer is pulling out all the stops to offer enhanced in-store and online shopping. "We start holiday planning 11 months in advance so we can provide the very best experience possible," company President and COO Brian Dunn said. "Our holiday approach is focused on bringing our customers complete gift solutions by offering a wide range of products, knowledgeable sales associates, and premium service to customers whether it's in store, online or through our phone channel." The News & Observer (Raleigh, N.C.) (11/29)

 
Apple invites shoppers to "use the stuff"
Technology lovers are flocking to the Apple Store in Manhattan, but their goal often is to just look and touch, not buy. With Apple's earnings leaping 67% over the last quarter, rival retailers are eyeing the company's hands-off sales approach that encourages shoppers to sample products in the store at their leisure.
MSNBC (11/29)


 

November 9, 2007


Legislative Panel Highlights/2007 CRMA Annual Luncheon and Awards Ceremony
CRMA to Honor Four Connecticut Based Retailers
CRMA President Appointed to Streamline Tax Task Force
Member Services Update
Retail News and Notes

• Our Annual Luncheon is now just six days away.

• If you would like to attend there are still some seats available, but please do not delay in contacting us.

• You can also register online by visiting us at our website.

• This year we are very proud to add a Legislative Panel prior to the lunch.

• We have four of the top Legislative Leaders from both parties and both chambers who will discuss issues that are impacting retailers and the rest of the state.

• The legislative panel begins at 10:00am and will be held in the Seaverns Room at the Bushnell.

• If you are planning on attending the lunch, we urge you come to a little early and attend our legislative panel. You will get a chance to talk to these Legislative Leaders about the many issues that impact retailers.

CRMA to Honor Four Connecticut Based Retailers

• As excited as we are that we will have top legislative leaders in attendance, we do not for a minute want to take away from the luncheon where we will be honoring four of the best retailers in CT.

• This year we will honor, Michaels Jewelers (www.michaelsjewelers.com) with our highest honor, The Retailer of the Year Award.

• In addition, we will recognize, for their outstanding work and accomplishments the following retailers:

• Katz Ace Hardware, Glastonbury, for Excellence in Marketing (www.katzhardware.com), dotcom Wine and Spirits of West Hartford for Excellence in Customer Service (www.dotcomwines.com), Mariella Creations Bridal Shop of Rocky Hill for Excellence in Community Service (www.mariellacreations.com).

• Again we are extremely proud to issue these awards. They are all outstanding examples of what great retailers we have in this state and we urge all of you to visit their websites and then visit their stores!

• Come to our celebration on November 15th to join us in honoring these worthy retailers.

CRMA President Appointed to Streamline Tax Task Force

• Speaker of the House Jim Amann, recently appointed CRMA President Tim Phelan to the Streamlined Sales Tax Commission that was created by PA -07 -4 Section 100.

• This commission which includes the chairs and ranking members of the Finance, Revenue and Bonding Committee and other appointments, will examine if and how CT can comply with the Streamlined Sales Tax Simplification effort.

• We are very pleased to have a seat on this important commission and will keep you up to date on its progress.

Member Service Update

• We are very close to an announcement concerning a Retail Energy Supplier.

• Our goal is to make that announcement at our Annual Luncheon and we are still on track. Look for more information about this new member service offering very soon.

• As we get closer to the Holiday Season, now is the best time to examine your Bankcard Program to ensure you are not paying too much in fees.

• If you are interested in switching processors, Cathy in our office can make that transition easy for you. We urge you to call her today at 860-527-1044 or email her at cathy@crmaonline.com.

• Another New Partnership…The CRMA Foundation has partnered with Castle Branch to offer CRMA members 15% off background check services when you mention the CRMA Foundation in your correspondence with them.

• For more information on Castle Branch please go to www.castlebranch.com.

• To get started, please contact Charlie Kessler at 1-888-723-4263 ext 7118. Don’t forget to mention the CRMA Foundation to receive the 15% discount on your services!!

Retail News and Notes

Retailers unveil aggressive online incentives
Scott Silverman, executive director of Shop.org, a division of the NRF, speaks about incentives retailers are offering to boost online shopping this year. "The biggest incentive will be free shipping. Sometimes they'll require a minimum purchase size and sometimes it will be completely free regardless of the size of the order," he says. Other incentives include Internet-only sales and gift cards.
Orlando Sentinel (Fla.) (11/6)


Sears launches integrated marketing campaign, Sears' holiday marketing campaign is "more diversified" than in previous years, said Richard Gerstein, SVP and chief marketing officer, in a statement. The campaign combines television and radio spots, new functions on the Sears.com Web site, print magazine inserts for certain products, additional online media, sweepstakes, catalogs, direct mail and circulars -- all built around the theme of the company's relaunched holiday Wish Book. DMNews (11/7)

 
• Best Buy strategy: Cater to best-spending customers rather than operating as a discounter, Best Buy's new strategy is to focus on competitively priced high-end products and services such as installation. The retailer is also using its Reward Zone program to market high-demand items to its best-spending customers.
The Wall Street Journal (free content) (11/7)

 

November 2, 2007


CRMA Annual Luncheon Now Just Two Weeks Away
Legislative Panel Kicks Off the Day
Retailer’s Only Self Insured Group Gains Key Endorsement
Member Services Update
Retail News and Notes

• The CRMA Annual Luncheon is fast approaching.

• This year’s event will be held on Thursday November 15, 2007 at the Bushnell Theater’s Autorino Room.

• If you have not sent in your registration form, please do so today. The room is filling up for this year’s luncheon which will once again honor some of CT’s leading retailers.

• You can fill out a registration form on line and return it to us by visiting our website www.crmaonline.com.

• We look forward to seeing you on the 15th.

Legislative Panel Kicks off the Day

• This year we have added a new wrinkle to the day by including a Legislative Panel that begins at 10:00 am in the Seaverns Room of the Bushnell.

• Four of the top legislative leaders from the State Legislature will discuss the many issues that are facing retailers in CT.

• You will not want to miss this discussion. It will be moderated by Channel 30’s chief political reporter Tom Monahan and is open to all members who have registered for the luncheon.

• Please make every effort to come early and participate in this unique opportunity.

Retailer’s Only Self Insured Group Gains Key Endorsement

• Over the past year we have been making slow but steady progress towards forming a Retailer’s Only Self Insured Workers Comp Group.

• Many of you have participated to date, but we need more.

• Please send us your latest Workers Comp premium information so that we can include it in a critical part of our effort – an actuarial study that determines the potential savings members will receive if the group gets up and running.

• Call our office today or call Frank Michaud, from ABI insurance at 1-800-211-4217 (ext 226) for more information.

• Finally, this week we may have cleared a very big hurdle imposed by the State-the group’s net worth.

• The State requires the proposed SIG have a net worth of $5million but they must be backed up with audited financials. Thanks to two members, the latest coming this week, we will be able to meet those standards and move to the next step in the process.

• To those two members, a big thanks for your support!

Member Services Update

• This week, Cathy Peruccio in our office singed up a new member on our Bank Card program saving them a considerable amount of money.

• Cathy is off and running with this program with other retailers in the pipe line ready to go but she would be happy to find ways to save you money on your bank card needs as well.

• We strongly urge you to email her today at cathy@crmaonline.com and have her show you how she can save you money on your bank card needs.

• We remain on track to endorse an energy supplier by the time of our Annual Meeting in two weeks. Stay tuned for more information about that program.

• Finally, health insurance remains a big cost to all size retailers. CRMA can help you in that area by finding the right plan for your company. Call us today for more information on ways to deal with the ever increasing health care costs.

• Another New Partnership…The CRMA Foundation has partnered with Castle Branch to offer CRMA members 15% off background check services when you mention the CRMA Foundation in your correspondence with them.

• For more information on Castle Branch please go to www.castlebranch.com.

• To get started, please contact Charlie Kessler at 1-888-723-4263 ext 7118. Don’t forget to mention the CRMA Foundation to receive the 15% discount on your services!!

Retail News and Notes

• Congratulations to CRMA member and former Board Member Cindy Lemery on the sale of her great, landmark store in downtown Hartford, Stackpole Moore Tyron to Ron and Jody Morneault.

• We are very proud to have Stackpole as a member and very appreciative of Cindy’s service on our Board of Directors. We are excited about the future of Stackpole under the dynamic leadership of Ron and Jody Morneault.

Black Friday coming early for retailers wary of slow season reflecting their concerns about a weak holiday shopping season, Wal-Mart, Toys "R" Us and other major retailers will start offering big discounts and special deals this Friday, about three weeks ahead of the traditional post-Thanksgiving sales. "This is clearly a win-win situation for consumers," said Ken Perkins, president of MSNBC/Associated Press (10/31)



Merchants rev up e-marketing for holiday season retailers are developing new online promotions and spending additional funds on search-engine marketing as they prepare for a holiday shopping season that is expected to be soft on sales, a survey by Internet Retailer reveals. Almost 77% of retailers predict that online holiday sales will grow by 20% or less this year, and 55.3% say holiday purchases account for more than 25% of their annual sales, according to the survey. More than 70% of respondents are taking steps to improve their Web site performance to drive more sales. Internet Retailer (11/1)


   
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Phone: (860) 527-1044 • Email: crma@crmaonline.com